Recently, AlipayHK has noticed fraudulent activities where individuals are impersonating AlipayHK customer service calling and sending fraudulent one-time login passwords via fake mobile base stations, attempting to trick users into disclosing personal information, making transfers, or carrying out other fraudulent activities. Please be reminded that AlipayHK customer service will not proactively call you unless you have made an inquiry, and we will not send you one-time login passwords. If you receive an unsolicited call and the caller requests personal information or asks you to make any payment, please stay alert and contact AlipayHK official customer service hotline for verification. This will help safeguard your personal assets and account security.
Tap on “HK/MO/Mainland” and use the payment QR code;
Make the payment.
EasyGo
Pay public transport fare
Tap “Transport” from the homepage, scan the shown QR code on the scanner of transportation that accepts EasyGo
Bill Payment
Starting from 1 November 2019, bills regularly issued by Water Supplies Department, Inland Revenue Department, Rating and Valuation Department will be printed with a FPS QR code. Users can scan the QR code to pay the bills via AlipayHK.
One-time payment
Tap “Bill payment” from the application centre of the homepage
Select the merchant of payment service to be paid or enter the merchant name in the search field
Enter the payment account information and payment password to complete the payment
Settle Government Bills
Tap “Scan” in the lower left corner of the homepage or select “Government Bills” at “Bill Payment” and tap “Scan QR code”
Scan the QR code printed on the bill
Confirm payment details and input payment password to complete the payment
Link payment
Tap “Bill payment” from the application centre of the homepage
Select the merchant of payment service to be paid or enter the merchant name in the search field
Follow the instruction on page to link payment
Activate auto payment
Tap “Bill payment” from the application centre of the homepage
Tap “My Bills”
Tap “Pay”
Confirm bill details, then tap “Pay”
Confirm payment details and tap “Activate Auto Debit” upon successful payment
Tap “Confirm” to activate auto debit and bill details could be browsed in “My Bills”
OR
Tap “Bill payment” from the application centre of the homepage
Tap “My Bills”
Find selected bills and tap “Bill Settings”
Tap “Settings”
Select “Manage Auto Debit” at “Activate Auto Debit”
Tap “Confirm” to confirm the activation and bill details could be browsed in “My Bills”
Cross-border
Tap “Payment” from AlipayHK app mainpage;
Tap on “HK/MO/Mainland” and use the payment QR code;
Make the payment.
Pay public transport fare
Tap “Transport” from the homepage, scan the shown QR code on the scanner of transportation that accepts EasyGo
Starting from 1 November 2019, bills regularly issued by Water Supplies Department, Inland Revenue Department, Rating and Valuation Department will be printed with a FPS QR code. Users can scan the QR code to pay the bills via AlipayHK.
One-time payment
Tap “Bill payment” from the application centre of the homepage
Select the merchant of payment service to be paid or enter the merchant name in the search field
Enter the payment account information and payment password to complete the payment
Settle Government Bills
Tap “Scan” in the lower left corner of the homepage or select “Government Bills” at “Bill Payment” and tap “Scan QR code”
Scan the QR code printed on the bill
Confirm payment details and input payment password to complete the payment
Link payment
Tap “Bill payment” from the application centre of the homepage
Select the merchant of payment service to be paid or enter the merchant name in the search field
Follow the instruction on page to link payment
Activate auto payment
Tap “Bill payment” from the application centre of the homepage
Tap “My Bills”
Tap “Pay”
Confirm bill details, then tap “Pay”
Confirm payment details and tap “Activate Auto Debit” upon successful payment
Tap “Confirm” to activate auto debit and bill details could be browsed in “My Bills”
OR
Tap “Bill payment” from the application centre of the homepage
Tap “My Bills”
Find selected bills and tap “Bill Settings”
Tap “Settings”
Select “Manage Auto Debit” at “Activate Auto Debit”
Tap “Confirm” to confirm the activation and bill details could be browsed in “My Bills”